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Blocked Sharepoint on ISA 2004 - HELP

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Blocked Sharepoint on ISA 2004 - HELP - 26.Mar.2013 7:21:52 AM   


Posts: 1
Joined: 25.Mar.2013
Status: offline

I am wondering if someone on here would be able to help with our issue. I am no ISA expert so will try to describe out current setup and what is happening the best I can.

Cisco ASA firewalls Permanent VPN tunnel between UK and US company.

We have separate domains and dns.

ISA info
SBS 2003 with ISA 2004 installed (Server is in the UK domain)
Route from US to Internal Network
Rule allows traffic from US to Internal Network (bi directional)


Added IP address to DNS records on SBS server

Both UK and US can ping all servers and connect via RDC.

Issue is:

Trying to get to our sharepoint that sits in the US. When type http://(sharepoint) we receive an error message on IE, see below:

Technical Information (for support personnel)
Error Code 10060: Connection timeout
Background: The gateway could not receive a timely response from the website you are trying to access. This might indicate that the network is congested, or that the website is experiencing technical difficulties.
Date: 25/03/2013 15:18:57
Server: (Server)
Source: Firewall
Under Monitoring I see the below failed connection attempt to http://(sharepoint)

Failed Connection Attempt
Log type: Web Proxy (Forward)
Status: 10060 A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Rule: Traffic between VPN Clients and Internal networks
Source: Internal ( MYIPADDRESS:0)
Destination: External ( IPADDRESSofSHAREPOINT:80)
Filter information: Req ID: 1caea4a8
Protocol: http
1. Client agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.2; .NET4.0E)
2. Object source: Internet Processing time: 21187
3. Cache info: 0x0 MIME type:

If we connect to https://(sharepoint) this connects fine and am prompted with the login details to our sharepoint server.

Is this the isa blocking the connection on http?

Any help or advise would be much appreciated.

Post #: 1

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