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denied access

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denied access - 11.Oct.2013 8:59:40 AM   


Posts: 2
Joined: 28.Mar.2013
Status: offline
Hi All, I need some help resolving what should be a simple problem, yet I cannot see the solution.

Purpose: deployed Symantec system recovery agent on the TMG and try to run it from the Symantec system recovery server (

Problem: TMG denied access
Status: The policy rules do not allow the user request.

Rule: Default rule
Source: Internal (SSR.mynet.com
Destination: Local Host (
Protocol: Unidentified IP Traffic (TCP:12745)
Additional information
Number of bytes sent: 0 Number of bytes received: 0
Processing time: 0ms Original Client IP:

I created an access rule that allows tcp port 12745 from to localhost, all users, and activated the rule.

Re-run the request but I get the same results.

Any ideas whre I can start looking to resolve the situation?

Thanks in advance for your help
Post #: 1
RE: denied access - 14.Oct.2013 10:35:02 AM   


Posts: 6022
Joined: 16.Sep.2004
From: Lebanese in Kuwait
Status: offline
I have seen this before, and remember its related to port 10000

check this : http://www.symantec.com/connect/forums/how-do-i-backup-tmg-servers


Tarek Majdalani

Windows Expert - IT Pro MVP
Facebook : https://www.facebook.com/ElMajdal.Net

(in reply to jofil)
Post #: 2

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