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Spiceworks Helpdesk Incoming/Outgoing mail

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Spiceworks Helpdesk Incoming/Outgoing mail - 11.Sep.2014 3:47:25 AM   
dxbtester

 

Posts: 1
Joined: 11.Sep.2014
Status: offline
Hi,

Spicework Helpdesk (installed in Server 2003 machine) email was working fine before with our old Exchange Server 2010 but not until we move to Office365 environment.

With the new settings, I have to create a rule allowing port 587 outbound for SMTP and another rule for 993 (SSL) inbound for IMAP. This did not work so I tried installing Thunderbird on the same machine as Spiceworks for testing mails ability to send/receive email using the account we currently use with Spicework, this did not work either.

Question is, how do I allow Thunderbird or Spiceworks to send/receive email using 587 or 993.

Our ISA Server has 2 interface, 1 DMZ and 1 Internal.

Thank you.
Post #: 1

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