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ISA error: Refresh failed....

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ISA error: Refresh failed.... - 13.Mar.2004 5:15:00 AM   
There is a problem while we were trying to view the "Alerts" under monitoring on ISA.

The following error appears:

ISA error
Refresh failed
You do not have necessary permission to perform this action.

Does anyone has an idea, how to resolve this?

  Post #: 1
RE: ISA error: Refresh failed.... - 17.Mar.2004 10:00:00 PM   


Posts: 5
Joined: 22.Dec.2002
From: NY
Status: offline
No I don't know how to resolve this but wanted you to know you are not alone. I have the same problem and can't figure it out.


(in reply to Guest)
Post #: 2
RE: ISA error: Refresh failed.... - 18.Mar.2004 10:52:00 AM   


Posts: 262
Joined: 22.Dec.2003
From: The Netherlands
Status: offline
Hi folks,

are you logged in as local admins on the computer ? Or are you logged in via Terminal Server with some kind of guest account ? Sounds to me like your credentials are insufficient.

Let us know..........

(in reply to Guest)
Post #: 3
RE: ISA error: Refresh failed.... - 26.Nov.2004 10:12:00 AM   


Posts: 28
Joined: 26.Nov.2004
From: Helsinki
Status: offline
I did have the same monitoring > alerts > refresh failed error, and just today I found a nice fix that worked with my servers:

I figured out that this problem is due to dcom configuration and authentication level:
Run dcomcnfg.exe > applications tab > FPC class (1) and (2), properties, general tab > change authentication level from default to connection > alerts will work with local session as well as remote session. Im not sure if you can change this level back to default, but I think this is better workaround than reinstalling isaserver (that didnt work for me, had still the same error)

Let me know if this helps you!

(in reply to Guest)
Post #: 4

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