vpn 0xc0040021 error (Full Version)

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vblue -> vpn 0xc0040021 error (2.Jul.2004 8:52:00 AM)

I'm running the release version of ISA 2004 and eveything is working great except I have one VPN user that is having connection problems. He does connect from his home computer but states that it takes anywhere from 10 to 30 minutes to start having access to internal network resources. No one else is having this issue. ISA is showing the following alert when this user connnects:

The VPN connection attempt by user from VPN client IP address 69.140.X.X could not be established. The failure is due to error: 0xc0040021

Anyone else seen this?

Thanks,

Vince



tshinder -> RE: vpn 0xc0040021 error (2.Jul.2004 4:11:00 PM)

Hi Vince,

What release version?

Thanks!
Tom



vblue -> RE: vpn 0xc0040021 error (3.Jul.2004 12:51:00 AM)

Sorry Tom, err- Release Candidate version of ISA2004. Late night...

Have you seen anyone else with this issue?

Vince



tshinder -> RE: vpn 0xc0040021 error (6.Jul.2004 4:36:00 AM)

Hi Vince,

No problem!

Is that user using a DSL line?

What VPN protocol are you using?

Is the user connecting from a network on a different network ID than the network ID your VPN clients connect to?

Thanks!
Tom



cyberdoy -> RE: vpn 0xc0040021 error (18.Jul.2004 4:44:00 PM)

Hello
I have the same problem.
Users access to VPN but ISA Server 2004 RC1 logs VPN connection attempt by user ***@**.com from VPN client IP address 213.117.*.* could not be established. The failure is due to error: 0xc0040021.
Thank you.

Arnaud



tshinder -> RE: vpn 0xc0040021 error (18.Jul.2004 8:05:00 PM)

Hi Arnaud,

Need more information about your VPN configuration.

Thanks!
Tom



mgomes -> RE: vpn 0xc0040021 error (4.Aug.2004 10:26:00 PM)

hello,

Related to this error, I've found it many times, but the thing was related to the Routing and Remote Access Policies (Remote Access Policies). Somehow, I have to put the first policy with the right Authentication Methods (in my case, the EAP was not select when I have this error). Then, the error disappears.

Maybe this can help...

Regrads,

Mario



tshinder -> RE: vpn 0xc0040021 error (5.Aug.2004 1:16:00 PM)

Hi Mario,

Good idea!

Thanks!
Tom



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