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Client shows up as administrator

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Client shows up as administrator - 24.Jan.2005 4:40:00 PM   
jloken@hiawatharubber.com

 

Posts: 3
Joined: 24.Jan.2005
From: Minneapolis
Status: offline
We run ISA 2000 server and we have one client that shows up in the ISA logs as an administrator. I have checked his workstation and he is logged in with correct (non-administrator) user name. Any clues?
Post #: 1
RE: Client shows up as administrator - 6.Jun.2005 2:10:00 PM   
dfosbenner

 

Posts: 129
Joined: 14.Nov.2001
From: Maybrook, NY USA
Status: offline
Did you solve this? I have a similar issue.
Post #: 2
RE: Client shows up as administrator - 6.Jun.2005 2:20:00 PM   
jloken@hiawatharubber.com

 

Posts: 3
Joined: 24.Jan.2005
From: Minneapolis
Status: offline
Have not resolved. I would simply like to find out if this is something the user has changed to mask his internet usage.
Post #: 3
RE: Client shows up as administrator - 6.Jun.2005 4:31:00 PM   
Bio

 

Posts: 77
Joined: 28.Nov.2002
Status: offline
I've seen this also... but that user had an application with fixed proxy settings that ran under administrator account..

just a thought
bio...
Post #: 4
RE: Client shows up as administrator - 6.Jun.2005 5:13:00 PM   
jloken@hiawatharubber.com

 

Posts: 3
Joined: 24.Jan.2005
From: Minneapolis
Status: offline
Thanks Bio - I can't think of any application running on his workstation that requires admin credentials. He DOES however, have admin access to the servers, and logs in thru Remote Desktop in Win XP, he is the only other person with admin priviledges besides myself.
Post #: 5
RE: Client shows up as administrator - 7.Jun.2005 9:41:00 AM   
dfosbenner

 

Posts: 129
Joined: 14.Nov.2001
From: Maybrook, NY USA
Status: offline
One thing I was able to determine: it appears to be something in the user's configuration/profile. On the client in question, there are a couple other profiles for domain user accounts. I logged on using one of these, and ISA2K4 correctly identified the username in Monitoring. However, the primary user is still being reported as someone else.

Now, what's REALLY interesting is that the user they are being reported as happens to be a user whose email they are responsible to check using Outlook Web Access. They check the email from this client PC. I'm considering deleting all the cookies to see if that does anything.
Post #: 6
RE: Client shows up as administrator - 8.Jun.2005 10:32:00 AM   
dfosbenner

 

Posts: 129
Joined: 14.Nov.2001
From: Maybrook, NY USA
Status: offline
Additional testing shows:

IP address of "User A" being reported in ISA2004 logs as "User B". The client was using the FW client software from ISA2000. Upgraded FW client to ISA2004 version - no change - username still being reported incorrectly.

Went back and looked at ISA Logs on ISA2000 server for "User A" - in ISA2000, the user is correctly identified.

There appears to be a bug in ISA2004 where it is not correctly identifying the username. I've run out of things to try.
Post #: 7
RE: Client shows up as administrator - 14.Jun.2005 1:16:00 PM   
dfosbenner

 

Posts: 129
Joined: 14.Nov.2001
From: Maybrook, NY USA
Status: offline
Bump.

Anyone? No one?
Post #: 8
RE: Client shows up as administrator - 21.Jun.2005 2:52:00 PM   
dfosbenner

 

Posts: 129
Joined: 14.Nov.2001
From: Maybrook, NY USA
Status: offline
FIXED !

On the client in question, go to Control Panel, User Accounts, Advanced tab, Manage Password button. In the list that appears you should see an item for the name of the ISA server. Click it, examine its properties, and you will see the username being logged in the ISA logs. The solution is simple - delete the entry from the list. Voila - correct username now logs in ISA.
Post #: 9

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