after weeks of dealing with surfcontrol gurus they have admitted the latest V5 supposedly isa2004 complient isn't.well not for firewall clients anyway.Not being fixed in next service pack ,I have been told approx 6 months till fixed,highly disappointing after paying hugh money for the product. Strange behaviour where it logs some users and sites and not others,totally at random,traffic does not even register in the monitor. Admins be wary Buyers beware
From: Florida - USA
We ran into this as well but only after we applied hot fix 2. Our work around was after we installed the Firewall client we configured the proxy settings in our domain global policy to point to our ISA then removed the users ability to change the proxy settings thus turning everyone into web proxy clients.
thanks Jokan I had removed those forced proxie settings in AD after installing firewall client hoping it would stop users from disabling the client and getting out but if it fixes surf control then I will reinstate them
Futher investigation has proved that enabling proxy with AD works for xp clients,You can disable completely the firewall client and Surfcontrol starts working,for some odd reason win2000 clients do not behave the same even with the same policies and proxy settings,No idea why either?there are some strange behaviours with win2000 clients and isa2004 but its very hard to prove as it seems almost random at times