Surfcontrol override rule problem (Full Version)

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regulus -> Surfcontrol override rule problem (16.Sep.2005 10:38:00 PM)

Hi folks,

I came across this problem and it's quite annoying. Have ISA 2000 and recently installed SurfControl 5. I have to block certain users from accessing web based mail sites while others must have access. I have the disallow web mail and chat -one of the default rules. If only that rule is in place, nobody can access that category. So far so good. I created an override rule and it's the first on the list of rules. Not working. Committed the changes, checked everything I could possibly imagine, but still not overriding. What am I doing wrong or what should I do to make this override rule work?

Help greately appreciated

Sunny.C -> RE: Surfcontrol override rule problem (20.Sep.2005 9:07:00 AM)

Ok from what i understood you have some users no access to webmail & chat & some do have access for example admins.correct?
If so your rules should be like this
highest rule

Rule 1.(allow)--(Webmail,Chat)--(Admin1,Admin2)
Rule 2.(disallow)--(Webmail,Chat--(Everyone)

Hope this helps if not can you give me a print out of your rules.

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