I'm in the midst of attempting to publish the CRM website the outside and I'd like to do it over SSL. I've found very little documentation on this and the little I've found was an article that Larry Lentz published in Harry's newsletter a few years back. That article is particular to SBS pre-SP1. In fact I called LArry and spoke to him and he told me that when he installed SP1, the CRM website broke.
So, any help with this would be greatly appreciated, I'm specifically looking for a recipe to take me through all the processes including certificate creation, web publishing the site, etc.
I am disappointed that there has been no comments from other members about your MSCRM/ISA 2004 concerns on this thread. I have the same MSCRM 1.2 concerns. I also addressed the MSCRM yahoo group with this question, but got no replys either.
Can you tell me where I can get info on "CRM"? Is this part of the SBS 2003 SP1 install?
Sorry for the delay in getting back to you, but a new baby boy(Lucas Ethan) just arrived at our house....so needless to say it's been a bit hectic.
Anyway...MS CRM is Microsoft's new Customer Relations Management Solution that is really, really cool. They have some really great promotions for folks with SBS, however installing it and then getting the web interface to publish is not as easy as one would think. You can find out about it here: http://www.microsoft.com/technet/prodtechnol/mscrm/mscrm12/deploy/15_sbs03.mspx and they give you some great guidelines, but don't specifically get into how to publish the crm website externally.
Larry Lentz has the most experience with this product in SBS as far as I know. If this is the Larry that you referred to in your post and your didn't get an answer I'm suprised. May also want to try Ann Stanton. She's a CRM-MVP and told of her own horror stories installing in on SBS at SMB Nation. It's a whole integration issue not just an ISA issue. It has more do with with IIS than anything else. FYI: CRM 3.0 is promised to be more SBS friendly.
Thanks Amy and yes the Larry I wrote about is 'the' Larry Lentz. I will try to contact Anne Stanton as you mentioned. I actually met her last year at SMB Nation, couldn't make it this year due to new arrivals at the homestead, but Anne also gave a ISA 2004 presentation for Winsug last month of which I'm part of the steering committee. It went over excellently and we had ourlargest attendence ever.
I'm continuing in my quest to do this and will make posts when I'm successful.
OH....see what a new baby in the house does to someone!
My apologies. Maybe I should be calling you?!?
Here's where I am...
I attached a separate public IP to my external NIC. I added an A record in my public DNS to point to that IP address. In the CRM virtual web properties I added an additional identity using the FQDN in the host header name and the public IP name, I used tcp port 81. In ISA I created a new Web listener called CRM web listener that enables HTTP on port 81. I also created a new web publishing rule for the crm web.
Now I can rdp into the server using both the new public IP and the new A record name I created so everything is resolving correctly, but I still get a 'cannot find server' when I enter the name or IP address into IE.
Do I need to pursue a certificate and use authentication? That doesn't seem correct in that I can open up the page from a LAN station without using https.
I've been monitoring your discussion on this subject. Since I am in the process of creating a CRM Demo server similar to Jeff's installation, perhaps I'll learn something that will help me. Keep the discussion going.