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OWA "Page cannot be found" on some messages

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OWA "Page cannot be found" on some messages - 18.Nov.2003 4:46:00 PM   
isarookie123456789

 

Posts: 8
Joined: 12.Nov.2003
Status: offline
We have our exchange 2000 server published behind
ISA server - working good. We also have OWA access published through a Web server publishing rule. When connecting to OWA internally or externally and checking messages, we randomly get the page cannot be found on certain emails. We can open up Outlook and the message is there. I have also checked to make sure the message is in wwwroot/exchange/%mailboxname% to verify it was there - it was. Is something on ISA server not working right? Any Ideas??
Thank you
Post #: 1
RE: OWA "Page cannot be found" on some messages - 21.Nov.2003 2:43:00 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Rookie,

Does the subject line end with a period in any of these mails?

Thanks!
Tom

(in reply to isarookie123456789)
Post #: 2
RE: OWA "Page cannot be found" on some messages - 22.Nov.2003 4:54:00 AM   
Muhammed

 

Posts: 18
Joined: 25.Aug.2002
From: Oak Brook
Status: offline
Tom you are my Guru and you are right on money $$$$. Page cannot be found on the massages when the subject line ends with a period.
Now we know when subject line ends with a period is the problem, any fix for this issue.

Thanks,

Saleem

(in reply to isarookie123456789)
Post #: 3
RE: OWA "Page cannot be found" on some messages - 22.Nov.2003 3:11:00 PM   
Muhammed

 

Posts: 18
Joined: 25.Aug.2002
From: Oak Brook
Status: offline
Hi, Tom this looks like a problem is with URLScan.
Can I Edit the urlscan.ini?
c:\winnt\system32\inetsrv\usrlscan

11-19-2003 - 12:00:42] Requests containing the following character sequences will be rejected:
[11-19-2003 - 12:00:42] '..'
[11-19-2003 - 12:00:42] './'
[11-19-2003 - 12:00:42] '\'
[11-19-2003 - 12:00:42] ':'
[11-19-2003 - 12:00:42] '%'
[11-19-2003 - 12:00:42] '&'

Thanks

(in reply to isarookie123456789)
Post #: 4
RE: OWA "Page cannot be found" on some messages - 25.Nov.2003 11:58:00 AM   
Jason Jones

 

Posts: 4663
Joined: 30.Jul.2002
From: United Kingdom
Status: offline
Yeah, you often need to disable ".." and "&" when using OWA with URLscan

JJ

(in reply to isarookie123456789)
Post #: 5
RE: OWA "Page cannot be found" on some messages - 25.Nov.2003 1:36:00 PM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Saleem,

As Jason noted, you have to edit the URLScan file to allow two periods.

HTH,
Tom

(in reply to isarookie123456789)
Post #: 6

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