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Unable to install Firewall Client on XP Pro

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Unable to install Firewall Client on XP Pro - 11.Mar.2002 5:45:00 PM   
netagent

 

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Joined: 11.Mar.2002
Status: offline
an error come out when trying to install the FW Client on XP pro.

Error Message: Can't run 16-bit windows program
"Cannot find file C:\Progra~1\Microsoft Firewall Client\Internal_setup\setup_a.exe(or one of its components). Check to ensure the path and filename are correct and that all required libraries are available."

Please help! "[Confused]"
Post #: 1
RE: Unable to install Firewall Client on XP Pro - 11.Mar.2002 9:37:00 PM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
Hi Netagent,

Make sure that 8.3 file names are allowed on the machine. Otherwise, I've never had a problem installing the Firewall client on an XP machine.

HTH,
Tom

(in reply to netagent)
Post #: 2
RE: Unable to install Firewall Client on XP Pro - 12.Mar.2002 4:45:00 PM   
netagent

 

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Joined: 11.Mar.2002
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I have enable the 8.3 filename. i am able to browse the path, but i still have the same problem during the installation.

Any help would be much appreciated.

(in reply to netagent)
Post #: 3
RE: Unable to install Firewall Client on XP Pro - 13.Mar.2002 2:15:00 AM   
jrossman

 

Posts: 48
Joined: 12.Jun.2001
From: Beaverton, OR, US
Status: offline
Are you installing with admin priviliges? Is it being installed from the ISA server sharepoint. I got that error once from installing a copy of the client I put on cd.

(in reply to netagent)
Post #: 4
RE: Unable to install Firewall Client on XP Pro - 13.Mar.2002 3:27:00 AM   
netagent

 

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Joined: 11.Mar.2002
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Ok, here is the scenerio:

I've installed ISA on a w2k server (standalone server). The share point is :\\servername\mplclnt\.

Then i run: "\\servername\mplclnt\setup" on my XP pro client PC.

Then installation menu pop up...to continue the installing, in the mean while, the error message pop up, then the installation process resume back with error.

I've try to install FW client on ISA server itself to test the installation. It's completed successfully. Also on another XP machine.

So the problem only happened to my XP machine. Does anyone know what cause the error?

(in reply to netagent)
Post #: 5
RE: Unable to install Firewall Client on XP Pro - 13.Mar.2002 4:02:00 PM   
netagent

 

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Joined: 11.Mar.2002
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Hi..i've solved this problem by rename the destination program installation path to shorter name.

like: "c:\program files\firewall" instead of "C:\program files\microsoft firewall client"

Anyways...thank help from u guys.

(in reply to netagent)
Post #: 6
RE: Unable to install Firewall Client on XP Pro - 15.Jun.2002 8:09:00 PM   
smarisetty

 

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Joined: 11.Jun.2001
From: Santa Clara, CA, USA
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Hi,

I am having the exact same problem and changing the destination folder name to shorter Firewall did not help for me.

kumar

(in reply to netagent)
Post #: 7
RE: Unable to install Firewall Client on XP Pro - 26.Jul.2002 10:31:00 AM   
mindfall903

 

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Joined: 26.Jul.2002
Status: offline
i installed isa and sp1 on a win2k adv. server with sp2.
when i try to run the firewall client setup on a winXP pro machine, the mspclnt share msi returns this error:

msi internal error 2755.xxx
please run msi at a later time (or smth. similar)

i set the share and file permissions from 'read' to 'change' just to make sure it's not permission-related.

don't know if it's related... grateful for any clues!

(in reply to netagent)
Post #: 8
RE: Unable to install Firewall Client on XP Pro - 15.Nov.2002 8:21:00 PM   
WonderCrew

 

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Joined: 14.Nov.2002
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quote:
Originally posted by smarisetty:
Hi,

I am having the exact same problem and changing the destination folder name to shorter Firewall did not help for me.

kumar

Me too please help.

(in reply to netagent)
Post #: 9
RE: Unable to install Firewall Client on XP Pro - 20.Nov.2002 10:57:00 PM   
Guest
Same problem on W2K server

Error Message: Can't run 16-bit windows program
"Cannot find file C:\Progra~1\Microsoft Firewall Client\Internal_setup\setup_a.exe(or one of its components). Check to ensure the path and filename are correct and that all required libraries are available."

how do I make sure 8.3 is enabled...

(in reply to netagent)
  Post #: 10
RE: Unable to install Firewall Client on XP Pro - 20.Nov.2002 11:52:00 PM   
Guest
that isn't it 8.3 is enabled.....any other ideas
only one machine has this problem....

(in reply to netagent)
  Post #: 11
RE: Unable to install Firewall Client on XP Pro - 21.Nov.2002 12:09:00 AM   
Guest
BUT now that I enabled 8.3 I no longer get that error , I now get completed with errors...and of course uninstall and repair both do the same..and I don't have the option of install....how can I start over.....?

(in reply to netagent)
  Post #: 12
RE: Unable to install Firewall Client on XP Pro - 25.Nov.2002 5:28:00 PM   
Neffg3n

 

Posts: 17
Joined: 5.Nov.2002
From: London, UK
Status: offline
I'm another person having problems installing the client on Windows XP Pro.

Anyone found a solution for this yet?

(in reply to netagent)
Post #: 13
RE: Unable to install Firewall Client on XP Pro - 25.Nov.2002 7:49:00 PM   
Alvin

 

Posts: 32
Joined: 21.Aug.2002
From: Montevideo, Uruguay
Status: offline
Hi guys!
A suggestion: map the share to a network drive letter (i.e. P:\ )and then run the setup.exe from that new drive. If you want to do it massive, put it for a day in your client's logon script, then add the sentence 'P:\setupp.exe /S' to install it silently. If it's just for ine client (or a few, not more than 5 or 6) edit their registry remotelly and and add 'net use P: \\servername\sharename' and 'P:\setup.exe /S' to the 'HKLM Local Machine\Software\Microsoft\Windows\Current version\run once' branch in the registry. Next time (and only once) users start session the program will install silently; but put sentences in the right order: first the ' net use....' and then the 'p:\setup...' in order to work. Another point to remember: installing user needs to have read and exec access to the share
It has to work fine.
Cheers, Alvin

(in reply to netagent)
Post #: 14
RE: Unable to install Firewall Client on XP Pro - 27.Nov.2002 10:05:00 AM   
WonderCrew

 

Posts: 7
Joined: 14.Nov.2002
Status: offline
I have run the installation from a mapped drive and I still get the same problem. Please help.

(in reply to netagent)
Post #: 15
RE: Unable to install Firewall Client on XP Pro - 27.Nov.2002 3:35:00 PM   
Alvin

 

Posts: 32
Joined: 21.Aug.2002
From: Montevideo, Uruguay
Status: offline
Hi there!
I've been searching a bit.... please read this Microsoft q article, it may help you.
http://support.microsoft.com/?kbid=294409
Please let us know if it solves your problem.
Tom, really don't remember if passing direct IP addresses of q Arts falls out of the Forum's ettiquette, my apologizes if i'm making wrong by doing so.
Cheers, Alvin

(in reply to netagent)
Post #: 16
RE: Unable to install Firewall Client on XP Pro - 27.Nov.2002 6:21:00 PM   
Alvin

 

Posts: 32
Joined: 21.Aug.2002
From: Montevideo, Uruguay
Status: offline
Sorry, I meant URL's instead of IP addresses...
Alvin

(in reply to netagent)
Post #: 17
RE: Unable to install Firewall Client on XP Pro - 28.Nov.2002 12:23:00 AM   
tshinder

 

Posts: 50013
Joined: 10.Jan.2001
From: Texas
Status: offline
quote:
Originally posted by Alvin:
Hi there!
I've been searching a bit.... please read this Microsoft q article, it may help you.
http://support.microsoft.com/?kbid=294409
Please let us know if it solves your problem.
Tom, really don't remember if passing direct IP addresses of q Arts falls out of the Forum's ettiquette, my apologizes if i'm making wrong by doing so.
Cheers, Alvin

Hi Alvin,

No problem with Q articles! Its great because I put them in my own database when people bring them up.

Thanks!
Tom

(in reply to netagent)
Post #: 18
RE: Unable to install Firewall Client on XP Pro - 4.Apr.2003 2:09:00 PM   
jguijarro

 

Posts: 1
Joined: 4.Apr.2003
Status: offline
Hello:

I have the same problem. +Did you resolve it?

I have check the registry key but it's the same.

Thanks in advance.

quote:
Originally posted by netagent:
an error come out when trying to install the FW Client on XP pro.

Error Message: Can't run 16-bit windows program
"Cannot find file C:\Progra~1\Microsoft Firewall Client\Internal_setup\setup_a.exe(or one of its components). Check to ensure the path and filename are correct and that all required libraries are available."

Please help! [Confused]


(in reply to netagent)
Post #: 19

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