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slow to recieve emails - 4.Jun.2003 2:04:00 AM

jvanepps

Posts: 24
Joined: 28.May2003
From: Louisiana
Status: offline

Recieving emails from external sites is extremely slow. To clarify, I can time it and it takes close to 30 minutes. This may not seem slow, but it is. Sending email externally is about a minute or less, so why would incoming mail take so long? I run GFI mail essentials, but on an SMTP gateway, which I am pretty sure that is not the hold up because I can look at this with the monitor and when the mail hits that server, it delivers straight to my mailbox with no problem. The problem seems to be either the ISA server or something wrong with my DNS records for the MX portion. Anyone have a way I can test what it is? "[Confused]"

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RE: slow to recieve emails - 4.Jun.2003 2:46:00 AM

AHIT

Posts: 1561
Joined: 22.Jul.2002
From: Sydney, Australia
Status: offline

Take a look at the SMTP headers on a message you have received. This should show at what point the delay is occuring.
The date/time that each machine received the message should be recorded. You may need to make allowances for GMT etc but all mail servers should add the time that they last saw/received the message.
User at remote company
received by remotecompanymailserver at X:yy
received from remotecompanymailserver by yourlocalsmtpgateway at x:yy
received from yourlocalsmtpgateway by yourexchangeserver at x:yy

Alternatively, try sending manual tests
telnet localmalserver 25
helo
mail from:noone
rcpt to:realemailaddress@yourdoamin.com
data
testing
.

then do it to your SMTP gateway
then do it on a remote mailserver somewhere (You might have trouble here finding one to relay - or use nonone@theremoteisp.com sometiems works)

(in reply to jvanepps)

Post #: 2

RE: slow to recieve emails - 7.Sep.2005 4:52:00 AM