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webex tools issue using firewall client only

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webex tools issue using firewall client only - 4.Jun.2010 11:03:50 AM   
hwilkins

 

Posts: 37
Joined: 30.Jul.2004
From: Memphis
Status: offline
We have recently begun migrating all users to "firewall client only" (finally!).  However, we've found at least one problem: WebEx Outlook Add-in seems to bypass the firewall client and try to open a direct-connection to their server, but only when you are using the "add WebEx meeting" or "add audio only meeting" buttins (i.e., in an Outlook meeting invitation).

Strangely, if you enable proxy pointing to the ISA, that button works, but as long as -no- proxy is configured, that button fails.

The stand-alone WebEx Tools, One-Click-Meeting, etc. all seem to work just fine with FWC-only and -no- proxy settings.

Anyone seen this and have any ideas?

< Message edited by hwilkins -- 4.Jun.2010 11:05:36 AM >
Post #: 1

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